Concierge Services

Available Concierge Services

On hand to help

Stephanie is on hand to make your stay at 7 Crambeck Court, York, as smooth and enjoyable as possible. Guest host, Stephanie, will take care of everything you need both at the apartment and whilst you are out and about in York. Steph can help you with other aspects of your stay including spa bookings, travel plans and restaurant reservations.

Pre-arrival shopping

Ready and waiting

Arrive to your luxury self catering apartment in York and find the fridge full of groceries when you take advantage of our pre-arrival shopping service where we do all the unpacking for you.

Whether you prefer your groceries from Waitrose, Sainsbury, Tesco or Asda, all will deliver direct to your apartment, meaning you can place your order before you depart and have a cold beer or chilled glass of wine ready and waiting to greet you after a long journey.

When placing an online grocery order we kindly ask that you request an afternoon delivery slot between 2pm – 4pm on the day of arrival and please ensure you pop your apartment number on the order. When asked for a delivery postcode, please use YO1 6BZ and our address is 7, Crambeck Court, Fetter Lane, York, YO1 6BZ.

Once your order is placed and confirmed please let us know the details by emailing so she can be sure to keep an eye out for your delivery on arrival day.

Right from the initial booking being made to departure day, I can help with lots of local information, recommend places to visit, restaurants to dine at and a whole lot more! Our concierge service is a standard part of our extraordinary guest service.

I can organise and plan many things for you including, but not restricted to:·         

·         Restaurant recommendations & reservations

·         Additional parking can be arranged in advance and no additional cost

·         Receive and put away food delivery 

·         Purchase of fresh flowers/champagne/chocolates at additional cost

·         Make dinner reservations/ purchase theatre tickets etc

·         Book local leisure & activities

·         Transfers & transportation

·         Additional housekeeping services

Many of our guests have found our concierge services to be very valuable, even if it’s just to check out feedback on local restaurants or to generally review and recommend local facilities or services.

I can assist with restaurant reservations, city and tour information, theatre tickets, airports transfers, sports and entertainment tickets as well as other requests you may have.


Select your booking start date below…

Short breaks from 3 nights or more available

Our rates

Short breaks from 3 nights or more available